Jennifer Suski is back!
After a few months out, she is hosting the Hotel Moment podcast again.
With a 4-month-old around (we're not telling if he made an appearance!), Jen sat down to chat with Tammy Pahel, VP of Spa & Wellness Operations at Carillon Miami Wellness Resort.
Spas were high on the list of 'unsafe places' to visit during the pandemic. We all heard the notices. What did a wellness resort that relies on revenue from the spa do in that situation? Did they pivot? To do what?
Technology and touchless wellness experiences helped us along, says Tammy.
Listen in to learn how Carillon Wellness Resort made technology an integral part of their spa, handled the staffing crisis, came out ahead. Valuable lessons in here for all of us!
Links:
Website: https://www.carillonhotel.com/
Facebook: https://www.facebook.com/CarillonHotel
Twitter: @CarillonHotel
Instagram: https://www.instagram.com/CarillonHotel/
ActivePure: https://www.activepure.com
Hotel Moment Podcast is handcrafted by our friends over at: fame.so
Previous guests include: Shannon Knapp, CEO of Leading Hotels of the World (LHW), Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Carlo Del Mistro, Chief Digital Officer of Ennismore, Jason Pirock of Springboard Hospitality, and many more.
Are you a hospitality industry leader with insights to share? We're always looking for innovative voices to join our conversation about the future of hospitality technology.
If you'd like to be a guest on an upcoming episode of Hotel Moment, we'd love to hear from you! Our podcast reaches thousands of hospitality professionals worldwide, and we're particularly interested in perspectives on:
- Innovation in hospitality technology
- Guest experience transformation
- Revenue optimization strategies
- Emerging industry trends
Check out the three most downloaded episodes: