Hotel Moment
Taking care of your staff to deliver exceptional guest experiences | with Paul Hitselberger
October 7, 2022
This week we talk with Paul Hitselberger, COO of First Hospitality as he delivers a compelling perspective as to why people are at the heart of this industry.

Fundamentally, the guest experience is at the core of hospitality. 

This week we talk with Paul Hitselberger, COO of First Hospitality as he delivers a compelling perspective as to why people are at the heart of this industry. We hear how Paul got his start in hospitality, and how that shaped his view toward hotel operations to value both staff and guests. Paul also shares insights on how to develop your guest experience strategy.

Links:
Paul Hitselberger: https://www.linkedin.com/in/paul-hitselberger-b987917/
First Hospitality: www.firsthospitality.com
Karen Stephens: https://www.linkedin.com/in/karenstephensrevinate/
Podcast Page: https://www.revinate.com/podcast/
Youtube: https://www.youtube.com/c/Revinate
Hotel Moment is presented by Revinate

Produced, edited, and published by Make More Media


Hotel Moment Podcast is handcrafted by our friends over at: fame.so 

Previous guests incude: Lori Kiel of The Kessler Collection, Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Caryl Helsel CEOI of Dragonfly Strategists, Jason Pirock of Springboard Hospitality and many more.

Check out the three most downloaded episodes: