How to book revenue even when climate derails the guest experience | with Nick Cavanaugh
July 3, 2024
In this episode of Hotel Moment, host Karen Stephens is joined by Nick Cavanaugh, Founder and CEO of Sensible Weather. Together, they discuss the technical and financial aspects of providing a weather guarantee and how Sensible partners with hotels and booking platforms to integrate this service seamlessly into the booking flow. They also touch on the increased demand for travel insurance post-COVID, Sensible Weather's strategic partnership with AMEX Ventures, and their plans for expanding their services within the hospitality and outdoor travel sectors.
In this episode of Hotel Moment, host Karen Stephens is joined by Nick Cavanaugh, Founder and CEO of Sensible Weather. Together, they discuss:
- Automated reimbursement for bad weather affecting travel plans
- Use of advanced technology for weather prediction and customer reimbursement
- Integration with booking platforms and hotel partners
- And more!
Nick Cavanaugh is a visionary leader at the forefront of climate finance and technology. With a background spanning climate science, data analytics, and finance, Nick brings a wealth of expertise to his role as Founder and CEO of Sensible Weather, a weather intelligence platform that uses advances in weather data, technology, and analytics to bring greater predictability and confidence to how consumers experience the world around them. His multidisciplinary background and passion for leveraging technology to address real-world challenges have propelled him to innovate in the hospitality industry and beyond.
Their conversation also covers the impact of COVID on travel trends, highlighting the rise in glamping and longer-term bookings. They discuss consumers' readiness to pay a small fee for a weather guarantee, the use of weather data for pre-arrival communication, and offering credits for reimbursement within hotels. Nick emphasizes the importance of taking risks and seizing opportunities early in one's career. This is a remarkable episode you don't want to miss!
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Previous guests include: Shannon Knapp, CEO of Leading Hotels of the World (LHW), Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Carlo Del Mistro, Chief Digital Officer of Ennismore, Jason Pirock of Springboard Hospitality, and many more.
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If you'd like to be a guest on an upcoming episode of Hotel Moment, we'd love to hear from you! Our podcast reaches thousands of hospitality professionals worldwide, and we're particularly interested in perspectives on:
- Innovation in hospitality technology
- Guest experience transformation
- Revenue optimization strategies
- Emerging industry trends
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