How many staff do you think it takes to run a 272 room citizenM hotel in Boston?
If you guessed 7, you’re correct!
This week on the Hotel Moment podcast, we chat with Tyler Lavin, VP of Development and Investment - North America, at citizenM hotels.
Tyler explains how their company culture and innovative ideas contribute to citizenM's well-run hotels.
We uncover what their company culture is really like, how they maintain it, and how they use tech to support it.
What are some of citizenM's most innovative ideas? Tyler highlights owning and developing their assets, providing subscriptions to their guests.
If you've stayed at a citizenM hotel, you'll know exactly what Tyler is talking about.
If you haven't yet stayed at a citizenM hotel yet, this episode will have you wanting to stay in one to experience it yourself.
Hotel Moment Podcast is handcrafted by our friends over at: fame.so
Previous guests include: Shannon Knapp, CEO of Leading Hotels of the World (LHW), Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Carlo Del Mistro, Chief Digital Officer of Ennismore, Jason Pirock of Springboard Hospitality, and many more.
Are you a hospitality industry leader with insights to share? We're always looking for innovative voices to join our conversation about the future of hospitality technology.
If you'd like to be a guest on an upcoming episode of Hotel Moment, we'd love to hear from you! Our podcast reaches thousands of hospitality professionals worldwide, and we're particularly interested in perspectives on:
- Innovation in hospitality technology
- Guest experience transformation
- Revenue optimization strategies
- Emerging industry trends
Check out the three most downloaded episodes: