Hotel Moment
Boutique hospitality and envisioning the guest experience from the ground up | with Bree Brostko
August 14, 2024
In this episode of Hotel Moment, host Karen Stephens is joined by Bree Brostko, Chief Operating Officer and Head of Brand Strategy at Retro Hospitality. Retro is a boutique hospitality management firm with a focus on adaptive reuse properties, and Bree highlights the Hotel Fauna project in Bedford as a prime example of this. She also shares how Retro Hospitality uses email marketing and local partnerships to enhance the guest experience.
In this episode of Hotel Moment, host Karen Stephens is joined by Bree Brostko, Chief Operating Officer and Head of Brand Strategy at Retro Hospitality. Retro is a boutique hospitality management firm with a focus on adaptive reuse properties, and Bree highlights the Hotel Fauna project in Bedford as a prime example of this. She also shares how Retro Hospitality uses email marketing and local partnerships to enhance the guest experience.

Together, they discuss:


This podcast provides valuable insights into Bree's experience, Retro Hospitality's approach, and the importance of marketing and financial understanding in driving success.

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Chapters:
00:00 - Intro
03:16 - Memorable travel experiences
07:34 - Retro Hospitality and its boutique focus
08:22 - Understanding adaptive reuse
10:30 - Case study: Hotel Fauna
12:53 - Marketing strategies for boutique hotels
14:03 - Digital touchpoints and communication
16:00 - Local partnerships and community engagement
19:24 - Enhancing the guest experience pre-arrival
23:09 - The future of boutique hotels

Hotel Moment Podcast is handcrafted by our friends over at: fame.so 

Previous guests incude: Lori Kiel of The Kessler Collection, Patrick Norton of Brittain Resorts & Hotels, Shawn Jereb of Montage International, Caryl Helsel CEOI of Dragonfly Strategists, Jason Pirock of Springboard Hospitality and many more.

Check out the three most downloaded episodes: